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More Contact Options for Sky Technical Support

Sky Corporation is a game changer in media and entertainment content and it has become the leader in bg_promo_sky_feature_2014_367x119x32_h023d30c6its game. Sky has earned the reputation of being a constant innovator in coming up with new products and services that revolutionizes the entertainment landscape. They have introduced the Pay-TV service and now they are at the forefront of media by introducing Sky Q in households. Sky Q is their cutting edge offer for 2016.

If you are in need of technical help because your broadband connection has suddenly dropped, there are people from Sky who will assist you. If you are having any technical difficulty there are people at Sky who are trained to help fix the problem for you.

Dialling the Sky phone number 0844 385 1222 is the fastest way to interact with the Sky customer service team for any query related to the customer account.

Another way is by doing it online. From the Sky help centre website you can access a wide range of guides and information that may help solve or guide you through common issues regarding broadband and other Sky services. Raising a ticket is also possible when you are online.


Online Community

You can also visit popular community boards where they discuss common issues they have encountered with Sky and the solutions they either acquired through a customer service representative or through another person who posted in the forum. That way, you won’t have to spend your vacant hours phoning in your issues.

If you are still undecided, there are many ways to get more information apart from picking up the phone. The Sky customer support communities online provide huge amount of information on all things related to Sky products and services. As a forum, a lot of questions have already been provided with answers. Plus, the discussion thread is worth taking a look at to see if any of your questions have already been answered.


Sky Tweets

The Twitter feed of Sky is also one relevant space for common Q&As from customers. Just like community forums, discussions are quite many and you can also pitch your questions directly for Sky to answer. As it is social media, in order to deliver quick responses companies are motivated to spend time online in answering questions from its Twitter community.

XMEN_Offers_FibreUL_552.png_1334121849Tweet your questions through @SkyHelpTeam. If you scroll through the feeds, most likely, there are answers there that can relate to your concern at hand. There is also a Facebook presence for Sky. Find Sky’s page on the social network and send them a message or create a post for your question.


More Information

If you’d like to get more information as well as get assistance in understanding the latest product and service promotions from Sky, the customer service contact number to call in the UK is 0844 800 3115. All you need to do is dial up to get in touch with a Sky customer care representative for any inquiries related to your Sky TV.

You can email your questions to the Help centre using your Sky email ID.

By Kathleen Orr | May 24, 2016 | Broadband Choices Read More

Sky Broadband Choices Appeal To All

Fibre really provide faster connectivity, and reliable too. Take for example, Sky’s Fibre Pro, which claims a speed of up to 76 MB. The standard average broadband user has gotten to a lesser degree than what they have signed up for nowadays though. The regulator firm, Ofcom, noted this.

Sky ADSL and Fibre Broadband both run through the BT Network. Sky is lagging behind other providers in Fibre Optics, however is still leading in speed

Sky Is The Best

Ofcom is saying that among all the big providers, Sky’s 38 MB Fibre has the least degradation in terms of speed. Meaning that Sky can commit to the speed they are advertising.

Sky’s Connect package is the main option for rural areas. Compared with the other Sky Broadband choices, Connect is substantially lower as it is part of the non-LLU areas.

Connect offers speed of up to 8 MB, which is now considered below the minimum and average speed expectations. The slower speed is also subject to frequent traffic instability.

It is turning out to be more expensive also as Sky has to ride on BT’s infrastructure and pay them for using the existing exchanges. Refer to a Sky contact number for your

Positive Side

What is seen, as a positive note for Connect is that its capped package runs to 40 GB. This capped value is considered generous. Although Connect has a data limit, it is still considered better value compared with other competitors.

In terms of the other available deals, Sky is not imposing any form of restrictions. Connect appears to be the sole exception. For the rest, there is no limit in available downloads. Customers are likewise not limited to a Fair Usage Policy, traffic management and no data capping.

Sky is at the forefront of offering this truly unrestricted service. BT has followed thereafter. TalkTalk has followed suit after the two. To define truly unlimited means that Sky has no strings in the fine print to spring surprises to consumers later

sky-broadband-tv-growth-quarterly-figures-march-16_w720Enough On 2GB

There are those who get by with 2 GB a month limit. Households using the net only for browsing a couple of web pages and email reading are bearing this internet speed. Using Sky Broadband Lite is making this an option for many.

If you are more into watching through the iPlayer, accessing then downloading big chunks of files, or online radio listening is a daily habit then a 2 GB per month may not suffice. Doing these things regularly will result in going over that limit..

It will be best to contact Sky and ask which package suits your household

Customers taking on the Sky Broadband Lite contract will be getting free access to wi-fi hotspots in the country. Branches of the big chains, which include Eat, Caffe Nero and Pret, are participating. Check with Sky for the rest of the establishments included with your Lite

Sky Routers

Sky is now offering two different wireless routers. Those who are getting the Sky Broadband on its own will receive the standard router. This is the same with those with one of Sky’s standard TV packages

Now for those getting the Sky Q service along with their broadband will get a Sky Q Hub instead. The Hub is Power line compatible. It is also sleeker than the previous routers. As to its compatibility with Power line, it means it can work with other Sky Q devices in providing a better wi-fi signal all over the house.

Going the Sky Q route though is a bit more expensive. The minimum contract is a year and a half long.

By Kathleen Orr | May 20, 2016 | Broadband Choices Read More